A complete sales process for OneEleven, built and running in eight weeks.
Dani,
Thanks for the call last Tuesday. Here is a first draft of how I would run sales at OneEleven. Read it, tell me what to add, cut or change, and I send the next version. A short call to go through it works too.
One note. I thought the call was being recorded and it was not, so this is built from your job post and what I remember. Anything I have missed, tell me.
The problem.
Five things from your post and the call, in plain words.
The fix.
Five fixes, in the same order as the five problems.
How it runs.
I have put your whole sales process together on one board, top to bottom: the signs a company needs you, the list, the messages in your name, replies landing in Close CRM, the follow ups, your calls. Green boxes are yours. Everything else is set up by me or runs on its own.
This window shows the top of the board, and you can scroll inside it. Open the whole board to see every step, move boxes and leave comments. Open the whole board
The proof.
Teams I have built outbound for, and what landed. The numbers are the ones the clients count, in their own systems.
- 76 SDR appointments tagged to the work in their own Salesforce
- $3M+ in pipeline credited to the outbound
- Third of twenty lead sources
- 24,244 emails sent, 98.7 percent delivered, 0.95 percent bounce
- 21.6 percent reply rate on LinkedIn, across 1,473 messages
- 17 percent connection acceptance rate
- 35 percent of connects turned into booked meetings
- 13,000 enriched contacts across 4,900+ target accounts a quarter
- About 40 meetings in one quarter
- 200 or more conversations opened
- You delivered on the meetings. Mike Palmer, CRO
- About 80 meetings from one campaign
Also Oyster HR, a $1.2B global employment platform, where a four month engagement became twelve months and beyond. Hiline, Arist, Finimize, Montara, Settle, Open, and more than 50 B2B teams in total over five years of direct outreach.
- Clay Certified Solutions Partner, top 10 percent worldwide. Clay implemented for more than 20 growth stage teams.
- Smartlead Certified Expert
- HeyReach Certified Expert
- Instantly Partner
- Better Contact and Prospeo data partner
What you get.
The three run side by side. The weeks are an estimate, and we can change any of this once we get started.
- Nine stages: We owe them, Waiting on them, Call booked, Call held, Proposal sent, Won, Not interested, Bad fit, Went quiet
- Six fields on every record: Source, Signal, Fit (A, B or C), Owner, Owed, Owed since
- Six saved views, oldest thread always at the top: We owe them, Waiting on them, Replied but no call yet, Call held with no next step, Proposal out and gone quiet, Nurture due
- Waiting on them: no reply in three days sends the next email, then again at day seven and day fourteen
- Proposal sent: a check in at day two, day five and day nine
- Quiet thread: ten business days of silence starts a re engage sequence
- A warm reply waiting on you
- A thread quiet for ten business days
- A task overdue by two days
- A morning list of what you owe people
- Every current account, prospect and customer
- Company, person, email, LinkedIn URL
- Stage, last touch, next step and next step date
- What you owe them, or what they owe you, on the card
- The right follow up workflow running on it
- Quiet ones get the re engage sequence
- Who they are and why they are on the list
- What they have said so far
- Three questions to ask
- Company size, industries, locations, who signs
- The signals that say why now: Glassdoor reviews about pay or stress, hiring growth, headcount growth, LinkedIn posts about employee financial wellness, followers of your company page
- Three hundred (300) companies to start
- A column per signal with its date, a one line why now, Fit A, B or C on every row
- Lookalikes of your best customers added each month, so the list never runs out
- The person who signs
- The person who runs people or HR
- Verified email and LinkedIn URL on each
- Domains and inboxes in your name, warmed
- Sequences in your voice, drafted with an AI writing system trained on your own emails and messages, checked by me
- One sequence per signal group, personalised from Clay so each email opens with the reason that company is on the list
- Approved by you before anything sends
- Connection note, message on accept, follow ups
- Daily caps that keep your profile safe
- Makes the card in Close CRM
- Stops the other channel for that person
- Pings your Slack
- Hands over to the follow up workflows
A few things you asked about.
Short answers. Anything I have missed, add it to your notes for me.
So the dates hold, you provide the following.
The tools, in your name, from the links I send: Close CRM, Clay, Instantly, HeyReach, a data provider, Make, two (2) domains
Five (5) emails and five (5) LinkedIn messages you have sent, as writing samples
Your current pipeline in whatever form it is in
Your ten (10) best customers and one line on why each bought
A ten (10) minute session to connect your LinkedIn
A Slack channel once the contract is live
A reply on anything sent for approval inside two (2) business days. If any of this lands late, the dates move with it
The timeline.
This is an estimate, to give you an idea. Once we have agreed what is in, I send an updated timeline. Six weeks to build, eight to make sure it is running properly, because there will be feedback and changes along the way. The three directions run side by side. Three things that can slow it down: your samples and approvals, the ten minute LinkedIn session I cannot do without you, and domain warm up, which no tool shortens.
Close CRM live in your name. Stages, fields and views agreed. Workflows and reminders built and tested. Domains bought and warming.
Your current accounts and prospects loaded and moved to the right stages. Prep notes start on the next call.
ICP agreed. Account list and people built in Clay. Copy sent to you.
HeyReach live, then Instantly once the warm up is done. Replies landing in Close CRM.
Changes from the first results. Everything checked and running on its own.
About ten (10) hours a week, or fewer if you want.
Your investment.
Hourly at $52.20, the rate on my application, every hour tracked on Upwork, with payment on Upwork. A weekly hours limit sits on the contract. The limit is the cap. Any week that needs more is agreed with you before those hours are spent.
The run phase rate is agreed together at week 8. Fewer hours, so a lower weekly cost.
Tools are in your name and sized with you before you buy anything. Tool costs are paid by you to the vendors. Nothing passes through me.
No retainer, no minimum, end it any time.
You hire me on Upwork and everything stays on Upwork, which is how I would like to keep it.
What I promise you.
Not in this one, on purpose: closing deals or owning the buyer relationship, cold calling, paid ads, anything on the app side, large company Total Rewards targeting, SMS, a third outreach channel. If you want any of these later, it is quoted first.
Next steps.
This is a first draft. Nothing to sign on this page and nothing to pay here.
